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We Value Your Feedback!

We Value Your Feedback!

Thank you for taking the time to share your thoughts with us. Your feedback is important and helps us improve our services. We believe that listening to our customers is key to providing the best possible experience. Whether you have a suggestion, a compliment, or a concern, we want to hear from you.

Your Privacy Matters

Rest assured, any information you provide in this form is collected with your consent and will only be used to address your feedback. We are committed to protecting your privacy and ensuring that your personal information is handled with care. Your feedback will be used solely to improve our services and address any issues you may have raised.

Our Commitment to You

Our dedicated teams will review your feedback and aim to respond within 7-10 working days. We understand that your time is valuable, and we strive to address your concerns as quickly as possible. Our goal is to provide you with a timely and satisfactory resolution.

Need Assistance?

If you have any questions about this form, please reach out to our Legal, Risk, and Data Protection (LRD) department atΒ [email protected]. Our team is here to help you with any queries or concerns you may have regarding the feedback process or your personal data.

Helpful Tips

For more guidance on how to make the most of this form, please visit our Customer Feedback Page. Here, you will find useful tips and information on how to provide detailed and constructive feedback. This will help us understand your needs better and ensure that your feedback is addressed effectively.

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    What Happens Next? Once you submit your form, it will be received by our Customer Service team. They are dedicated to ensuring that your feedback is handled promptly and effectively. Depending on the nature of your feedback, we may direct your form to another department that is best suited to address your concerns. This ensures that your feedback is reviewed by the most appropriate team, allowing us to provide you with the best possible response.

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    We're at Nasen LIVE! πŸŽ‰

We're excited to be at Nasen LIVE in Birmingham for a full day of inspiring sessions, expert speakers, practical ideas, shared learning, and connection within the SEND community.

If you're here too, come and visit our stand to learn more about our award-winning literacy and numeracy programmes, as well as our brand-new Phonics product! 🀩

Can't make it? Start a free trial today πŸ‘‰ https://idlsgroup.com/book-a-free-trial/

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    Answering Your Frequently Asked Questions! 🀩

Did you know we have a dedicated FAQs section on our website? It's designed to help customers get the most out of the IDL software, with answers to common questions and guidance on using the platform to its full potential.

Whether you're getting started, looking for support, or wanting to explore additional features, our FAQs are here to help.

View our FAQs here πŸ‘‰https://idlsgroup.com/faqs/
    Check out this weeks Classroom Comic πŸ™Œ

Meet our IDL Phonics characters in a series of fun, educational comics designed to bring learning to life! 🀩

Today's topic: Prefixes and Suffixes πŸ“š

Try our brand-new IDL Phonics programme for FREE before September.
πŸ‘‰ Find out more using the link in our bio

#Phonics #EducationalComic
    We're Hiring! πŸš€

We have some exciting opportunities to join the team at IDL and Ascentis.

We're currently recruiting for:

Marketing Assistant
https://careers.ascentis.co.uk/jobs/7955353-marketing-assistant

Customer Service Advisor
https://careers.ascentis.co.uk/jobs/7911672-customer-service-advisor

Lead Developer & DevOps Engineer
https://careers.ascentis.co.uk/jobs/7894391-lead-developer-and-devops-engineer

Interested? Find out more about these roles and explore our other vacancies on our careers page πŸ‘‰ https://careers.ascentis.co.uk/
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