Search our website

Can't find what your looking for? get in touch

Close

We Value Your Feedback!

We Value Your Feedback!

Thank you for taking the time to share your thoughts with us. Your feedback is important and helps us improve our services. We believe that listening to our customers is key to providing the best possible experience. Whether you have a suggestion, a compliment, or a concern, we want to hear from you.

Your Privacy Matters

Rest assured, any information you provide in this form is collected with your consent and will only be used to address your feedback. We are committed to protecting your privacy and ensuring that your personal information is handled with care. Your feedback will be used solely to improve our services and address any issues you may have raised.

Our Commitment to You

Our dedicated teams will review your feedback and aim to respond within 7-10 working days. We understand that your time is valuable, and we strive to address your concerns as quickly as possible. Our goal is to provide you with a timely and satisfactory resolution.

Need Assistance?

If you have any questions about this form, please reach out to our Legal, Risk, and Data Protection (LRD) department at [email protected]. Our team is here to help you with any queries or concerns you may have regarding the feedback process or your personal data.

Helpful Tips

For more guidance on how to make the most of this form, please visit our Customer Feedback Page. Here, you will find useful tips and information on how to provide detailed and constructive feedback. This will help us understand your needs better and ensure that your feedback is addressed effectively.

(e.g., customer reference, invoice number):
Nature of complaint
Drop files here or
Accepted file types: pdf, doc, docx, Max. file size: 1 MB, Max. files: 5.
    What Happens Next? Once you submit your form, it will be received by our Customer Service team. They are dedicated to ensuring that your feedback is handled promptly and effectively. Depending on the nature of your feedback, we may direct your form to another department that is best suited to address your concerns. This ensures that your feedback is reviewed by the most appropriate team, allowing us to provide you with the best possible response.

    Follow us on Instagram!

    Turn Learning Goals into Learning Wins with IDL ⚽

At IDL, we're passionate about helping every learner reach their full potential. 
Early intervention plays a vital role in building core skills, confidence, and engagement. When pupils receive targeted, structured support from the start, they are better equipped to make meaningful progress and achieve long-term success.

Kickstart the new academic year and trial IDL for free using the link in our bio 🤩
    Here’s a sneak peek at what’s coming in our new IDL Phonics programme! 🙌

This Baa Baa Black Sheep animation is just one part of our nursery section, designed as an introduction to a wider, structured phonics programme. 🤩

Through fun, interactive activities, pupils will learn more about alliteration and how it works, learning to identify it, match words with the same starting sounds, and replicate it themselves.

Want to try it for yourself? Sign up for our FREE schools Pilot today! https://idlsgroup.com/phonics-page2/

#Phonics #SchoolPhonics #PhonicsSupport
    Did you know that IDL Literacy is developed around 5 basic principles: 

-Multi Sensory Lessons
IDL uses sight, sound, touch, and voice to improve literacy and mathematical ability. Links are made between the visual, auditory and tactile pathways.

-Progress Monitoring
Teachers can easily see how pupils are achieving against expected standards for their age group along with identifying areas they are struggling with most.

-Simple To Use
IDL has been simply designed to make it easy for pupils and teachers to use. Pupils are able to work independently or with minimum supervision, whilst teachers can track and monitor progress effortlessly.

-Independent Learning
Pupils are able to work independently on the programme, allowing for larger intervention groups.

-Available Anywhere
Pupils can use IDL from school or at home, on a computer or tablet. The cloud is used to store pupil progress so they can pick up where they left off.

To learn more and to start a free no-obligation trial 👉https://ow.ly/XO4p50Z68Wz
    We're excited to be exhibiting at the Gateway Alliance on Friday 19th June! ⭐

We'll be demonstrating our award-winning literacy and numeracy programmes, trusted by thousands of schools around the world.

You can also ask any burning questions you might have about our brand-new Phonics programme, as well as sign up to trial our products for free! 🤩

We can't wait to see you there!

Learn more about IDL 👉 https://ow.ly/kMZi50Z5sIT
    Follow Us