Search our website

Can't find what your looking for? get in touch

Close

We Value Your Feedback!

We Value Your Feedback!

Thank you for taking the time to share your thoughts with us. Your feedback is important and helps us improve our services. We believe that listening to our customers is key to providing the best possible experience. Whether you have a suggestion, a compliment, or a concern, we want to hear from you.

Your Privacy Matters

Rest assured, any information you provide in this form is collected with your consent and will only be used to address your feedback. We are committed to protecting your privacy and ensuring that your personal information is handled with care. Your feedback will be used solely to improve our services and address any issues you may have raised.

Our Commitment to You

Our dedicated teams will review your feedback and aim to respond within 7-10 working days. We understand that your time is valuable, and we strive to address your concerns as quickly as possible. Our goal is to provide you with a timely and satisfactory resolution.

Need Assistance?

If you have any questions about this form, please reach out to our Legal, Risk, and Data Protection (LRD) department at [email protected]. Our team is here to help you with any queries or concerns you may have regarding the feedback process or your personal data.

Helpful Tips

For more guidance on how to make the most of this form, please visit our Customer Feedback Page. Here, you will find useful tips and information on how to provide detailed and constructive feedback. This will help us understand your needs better and ensure that your feedback is addressed effectively.

(e.g., customer reference, invoice number):
Nature of complaint
Drop files here or
Accepted file types: pdf, doc, docx, Max. file size: 1 MB, Max. files: 5.
    What Happens Next? Once you submit your form, it will be received by our Customer Service team. They are dedicated to ensuring that your feedback is handled promptly and effectively. Depending on the nature of your feedback, we may direct your form to another department that is best suited to address your concerns. This ensures that your feedback is reviewed by the most appropriate team, allowing us to provide you with the best possible response.

    Follow us on Instagram!

    Answering Your Frequently Asked Questions! 🤩

Did you know we have a dedicated FAQs section on our website? It's designed to help customers get the most out of the IDL software, with answers to common questions and guidance on using the platform to its full potential.

Whether you're getting started, looking for support, or wanting to explore additional features, our FAQs are here to help.

View our FAQs here 👉 https://idlsgroup.com/faqs/

#Dyslexia #TeacherSupport #Dyscalculia #EdTech #LearningSupport #IDLSoftware
    Introducing our Classroom Comics 🙌

Meet our brand-new IDL Phonics characters in a series of fun, educational comics designed to bring learning to life! 🤩

Today's topic: Syllables 📚

Try our brand-new IDL Phonics programme for FREE before September.
👉 Find out more using the link in our bio

#Phonics #EducationalComic
    The World Cup is here and you can turn Learning Goals into Learning Wins with IDL ⚽

At IDL, we're passionate about helping every learner reach their full potential.

Early intervention plays a vital role in developing core literacy and numeracy skills, building confidence, and increasing engagement. 

When pupils receive targeted, structured support from the start, they are better equipped to make meaningful progress and achieve long-term success.

Kickstart the new academic year with IDL's evidence-based Literacy and Numeracy programmes and help every learner get the support they need to succeed.

Start a no obligation trial today via the link in our bio! 

#Worldcup
    Here’s a sneak peek at what’s coming in our new IDL Phonics programme! 🙌

This Baa Baa Black Sheep animation is just one part of our nursery section, designed as an introduction to a wider, structured phonics programme. 🤩

Through fun, interactive activities, pupils will learn more about alliteration and how it works, learning to identify it, match words with the same starting sounds, and replicate it themselves.

Want to try it for yourself? Sign up for our FREE schools Pilot today! https://idlsgroup.com/phonics-page2/

#Phonics #SchoolPhonics #PhonicsSupport
    Follow Us