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We Value Your Feedback!

We Value Your Feedback!

Thank you for taking the time to share your thoughts with us. Your feedback is important and helps us improve our services. We believe that listening to our customers is key to providing the best possible experience. Whether you have a suggestion, a compliment, or a concern, we want to hear from you.

Your Privacy Matters

Rest assured, any information you provide in this form is collected with your consent and will only be used to address your feedback. We are committed to protecting your privacy and ensuring that your personal information is handled with care. Your feedback will be used solely to improve our services and address any issues you may have raised.

Our Commitment to You

Our dedicated teams will review your feedback and aim to respond within 7-10 working days. We understand that your time is valuable, and we strive to address your concerns as quickly as possible. Our goal is to provide you with a timely and satisfactory resolution.

Need Assistance?

If you have any questions about this form, please reach out to our Legal, Risk, and Data Protection (LRD) department at [email protected]. Our team is here to help you with any queries or concerns you may have regarding the feedback process or your personal data.

Helpful Tips

For more guidance on how to make the most of this form, please visit our Customer Feedback Page. Here, you will find useful tips and information on how to provide detailed and constructive feedback. This will help us understand your needs better and ensure that your feedback is addressed effectively.

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    What Happens Next? Once you submit your form, it will be received by our Customer Service team. They are dedicated to ensuring that your feedback is handled promptly and effectively. Depending on the nature of your feedback, we may direct your form to another department that is best suited to address your concerns. This ensures that your feedback is reviewed by the most appropriate team, allowing us to provide you with the best possible response.

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    Don’t be a Traitor 👀 Support your learners with IDL software.

IDL was developed to support the growing number of young people falling through the gaps in Literacy and Numeracy. Our Literacy and Numeracy screeners help track progress and identify pupils who may be struggling.

And because we’re staying faithful, we’re offering free trials of IDL software 👉 https://idlsgroup.com/book-a-free-trial/
    We love hearing feedback like this from schools using IDL. ⭐

Weber School in New Zealand is continuing with IDL in 2026 after a successful free trial! ⭐

Ready to try our multi-award-winning SEN software? Start your free trial today👉 https://idlsgroup.com/book-a-free-trial/

#Dyslexia #Dyscalculia #SEN #LearningSupport #TeacherSupport
    As 2025 draws to a close, we’d like to wish everyone a Merry Christmas! 🎄✨

We’d also like to share our office opening hours over the Christmas period 🎊
Our office will close at 4:30pm on Tuesday 23rd December and reopen at 9:00am on Friday 2nd January 2026.

We can’t wait to continue supporting learners in the New Year!
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