Search our website

Can't find what your looking for? get in touch

Close

We Value Your Feedback!

We Value Your Feedback!

Thank you for taking the time to share your thoughts with us. Your feedback is important and helps us improve our services. We believe that listening to our customers is key to providing the best possible experience. Whether you have a suggestion, a compliment, or a concern, we want to hear from you.

Your Privacy Matters

Rest assured, any information you provide in this form is collected with your consent and will only be used to address your feedback. We are committed to protecting your privacy and ensuring that your personal information is handled with care. Your feedback will be used solely to improve our services and address any issues you may have raised.

Our Commitment to You

Our dedicated teams will review your feedback and aim to respond within 7-10 working days. We understand that your time is valuable, and we strive to address your concerns as quickly as possible. Our goal is to provide you with a timely and satisfactory resolution.

Need Assistance?

If you have any questions about this form, please reach out to our Legal, Risk, and Data Protection (LRD) department at [email protected]. Our team is here to help you with any queries or concerns you may have regarding the feedback process or your personal data.

Helpful Tips

For more guidance on how to make the most of this form, please visit our Customer Feedback Page. Here, you will find useful tips and information on how to provide detailed and constructive feedback. This will help us understand your needs better and ensure that your feedback is addressed effectively.

(e.g., customer reference, invoice number):
Nature of complaint
Drop files here or
Accepted file types: pdf, doc, docx, Max. file size: 1 MB, Max. files: 5.
    What Happens Next? Once you submit your form, it will be received by our Customer Service team. They are dedicated to ensuring that your feedback is handled promptly and effectively. Depending on the nature of your feedback, we may direct your form to another department that is best suited to address your concerns. This ensures that your feedback is reviewed by the most appropriate team, allowing us to provide you with the best possible response.

    Follow us on Instagram!

    IDL is exhibiting at the Think Differently? Jo Rees on Tour conference in Bath! 🤩

Partnered with @at_superstore, this conference will empower and inspire educators to better understand dyslexia and literacy. 

Come and speak to Hannah to learn more about our IDL Literacy intervention software and how it supports learners in increasing their reading and spelling ages. You can also discover how teachers benefit from using it in the classroom, including lesson support and data-driven insights. 🙌

Learn more here 👉 https://ow.ly/ACKx50Y84LS
    We can't wait to be exhibiting at the Optimus Education MENA Inclusion and Wellbeing Summit on 4th and 5th February in Dubai! 

Make sure to visit our stand to discover more about our award-winning intervention programmes and to secure a FREE trial! 

Find out more 👉https://ow.ly/R0I450Y7tlw
    The software choice school leaders are locking in this budget cycle 🤩

We understand the importance of strategically planning school budgets to maximise spend and we know you want to put learners first, but with increasingly tight funding, it can be challenging to find programmes that provide advanced support at a price that fits within school budgets.

The IDL specialist software delivers targeted support at a competitive and sustainable price point. To trial any of the IDL products for free, click here 👉https://idlsgroup.com/book-a-free-trial/
    For many dyslexic learners, difficulties with reading, spelling and writing are noticed early, but support does not always arrive early enough. 

When dyslexia is identified and addressed at an early stage, learners are far more likely to develop strong literacy foundations, confidence in their abilities and a positive relationship with learning that lasts throughout their education. 📚

Read this article on How Early Intervention Transforms Literacy Outcomes for Dyslexic Learners👉https://idlsgroup.com/news/how-early-intervention-transforms-literacy-outcomes-for-dyslexic-learners/
    Don’t be a Traitor 👀 Support your learners with IDL software.

IDL was developed to support the growing number of young people falling through the gaps in Literacy and Numeracy. Our Literacy and Numeracy screeners help track progress and identify pupils who may be struggling.

And because we’re staying faithful, we’re offering free trials of IDL software 👉 https://idlsgroup.com/book-a-free-trial/
    Follow Us