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Giving Feedback or Making a Complaint

IDL truly values your feedback, views, and opinions on what you believe we do well, what we can improve on, and what more we can do to improve our service.

All of us at IDL want you to be able to experience the highest quality service that we continuously strive to provide to you. This is why your feedback is so important to us!

Please do get in contact with us, using the methods illustrated below, if your expectations have not been achieved. This will allow us to rectify matters.

Utilising this procedure will enable us to quickly identify your feedback or complaint, thus effectively streamlining this process. We may want to get in touch with you in regard to your comments, which is why we will request the information specified below.

We share all feedback, compliments, and areas of improvement with all the relevant teams within IDL to ensure that all of our hard-working staff are recognised for their efforts.

Please feel free to get in touch!

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Did you know our new Phonics programme has a multisensory learning approach 🙌

The programme incorporates a wide range of multisensory activities to strengthen retention, engagement and understanding, including:

⭐Animated instructional videos
⭐Colour-coded graphemes, digraphs and trigraphs
⭐Speech recognition to support blending
⭐On-screen tracing and handwriting recognition
⭐Tap-the-sound phoneme sequencing
....and much more!

Try the Phonics programme for FREE with our school pilot 👉https://ow.ly/kou850YQBS0

#Phonics #SchoolPhonics #Phonicsactivites

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Open post by idlcloud with ID 18109235428686825
Did you know our new Phonics programme has a multisensory learning approach 🙌 The programme incorporates a wide range of multisensory activities to strengthen retention, engagement and understanding, including: ⭐Animated instructional videos ⭐Colour-coded graphemes, digraphs and trigraphs ⭐Speech recognition to support blending ⭐On-screen tracing and handwriting recognition ⭐Tap-the-sound phoneme sequencing ....and much more! Try the Phonics programme for FREE with our school pilot 👉https://ow.ly/kou850YQBS0 #Phonics #SchoolPhonics #Phonicsactivites

🌎Happy Earth Day! 🌎

This year’s theme, “Our Power, Our Planet,” is all about the impact our everyday actions can have on the world around us.

Whether it’s planting seeds, embracing renewable energy, or simply picking up litter, small actions really do add up to make a big difference.
We’re not just caring for the planet today, we’re protecting it for future generations… including the pupils in your classroom! 💚

Plus, getting outside isn’t just good for the Earth, it’s great for us too! Fresh air and being outdoors can boost happiness and wellbeing, reinforcing the value of incorporating outdoor learning into your lessons. 🌳

#EarthDay2026 #OurPowerOurPlanet #EarthDay

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Open post by idlcloud with ID 18108497069506314
🌎Happy Earth Day! 🌎 This year’s theme, “Our Power, Our Planet,” is all about the impact our everyday actions can have on the world around us. Whether it’s planting seeds, embracing renewable energy, or simply picking up litter, small actions really do add up to make a big difference. We’re not just caring for the planet today, we’re protecting it for future generations… including the pupils in your classroom! 💚 Plus, getting outside isn’t just good for the Earth, it’s great for us too! Fresh air and being outdoors can boost happiness and wellbeing, reinforcing the value of incorporating outdoor learning into your lessons. 🌳 #EarthDay2026 #OurPowerOurPlanet #EarthDay

📣 FREE Phonics School Pilot Now Live! 📣

Be the first to try our brand new IDL Phonics programme! 🤩

Designed for pupils aged 4+, IDL Phonics is a powerful independent learning tool that helps children become confident, fluent readers through engaging, structured and multi-sensory learning.

There are over 200 objectives and 14,000 interactive activities, covering all 44 phonemes in English, including alternative spellings, common exception words and high-frequency words. Teachers can also use individual activities to support front-of-class teaching.

Available until 1st September 🙌

Learn more by watching the video below and sign up for the free pilot today 👉 https://lnkd.in/erFv9euk

#Phonics #SchoolPhonics #TeachingPhonics

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Open post by idlcloud with ID 18200747788350194
📣 FREE Phonics School Pilot Now Live! 📣 Be the first to try our brand new IDL Phonics programme! 🤩 Designed for pupils aged 4+, IDL Phonics is a powerful independent learning tool that helps children become confident, fluent readers through engaging, structured and multi-sensory learning. There are over 200 objectives and 14,000 interactive activities, covering all 44 phonemes in English, including alternative spellings, common exception words and high-frequency words. Teachers can also use individual activities to support front-of-class teaching. Available until 1st September 🙌 Learn more by watching the video below and sign up for the free pilot today 👉 https://lnkd.in/erFv9euk #Phonics #SchoolPhonics #TeachingPhonics

Our new Phonics programme contains over 14,000 activities with 200+ different learning objectives! 🤩

We`ve created a independent phonics learning tool for pupils aged 4+, designed to help children become confident, fluent readers through engaging, structured and multi-sensory learning.

Fully aligned with the UK National Curriculum and Letters and Sounds framework, the programme provides systematic phonics instruction through interactive lessons that adapt to each learner.

Want to try it for FREE? 📣

We`re offering all schools the opportunity to try IDL Phonics free of charge from mid-April until the 1st September 2026 through our pilot programme.

Register here 👉 https://idlsgroup.com/phonics-page2/

#Phonics #UKPhonics

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Open post by idlcloud with ID 17935546461213201
Our new Phonics programme contains over 14,000 activities with 200+ different learning objectives! 🤩 We've created a independent phonics learning tool for pupils aged 4+, designed to help children become confident, fluent readers through engaging, structured and multi-sensory learning. Fully aligned with the UK National Curriculum and Letters and Sounds framework, the programme provides systematic phonics instruction through interactive lessons that adapt to each learner. Want to try it for FREE? 📣 We're offering all schools the opportunity to try IDL Phonics free of charge from mid-April until the 1st September 2026 through our pilot programme. Register here 👉 https://idlsgroup.com/phonics-page2/ #Phonics #UKPhonics

Our IDL Literacy and Numeracy screeners are recognised by the Irish Department of Education and Youth!

We’re proud that our software supports the Department’s mission to help children and young people achieve their full potential through learning. 🙌

To learn more about our screeners, click here 👉 https://idlsgroup.com/our-products/

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Open post by idlcloud with ID 17924120787269171
Our IDL Literacy and Numeracy screeners are recognised by the Irish Department of Education and Youth! We’re proud that our software supports the Department’s mission to help children and young people achieve their full potential through learning. 🙌 To learn more about our screeners, click here 👉 https://idlsgroup.com/our-products/
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