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For the avoidance of doubt, any/all information provided within this form will be deemed to have been collected on the lawful basis of consent, and will only be processed for the purposes of furthering your complaintโ€™s progress.

Please be assured that the relevant teams will aim to get back to you within 7-10 working days from receipt of this form.

If you have any queries about the contents of this form, please contact the Legal, Risk, and Data Protection (LRD) department: [email protected]

To best benefit your experience, we have provided some more guidance on how to best utilise this form on our โ€˜Customer Feedback Guidanceโ€™ page, this can be located here.

(e.g., customer reference, invoice number):
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Accepted file types: pdf, doc, docx, Max. file size: 15 MB, Max. files: 5.
    Once submitted, your form will be received by our Customer Service team. Depending on the nature of your feedback, we may direct your submitted form to another department which are best suited to receive and respond to your form if required

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    Happy Halloween from everyone at IDL! ๐Ÿ‘ป

We hope youโ€™re having a spooktacular day full of treats, not tricks! Whether you're celebrating with costumes, carving pumpkins, or enjoying some well-earned chocolate, we hope you're having a fang-tastic time. ๐ŸŽƒ๐Ÿ•ธ๏ธ

From all of us at IDL, have a safe, fun, and frightfully good Halloween! ๐Ÿฆ‡๐Ÿฌโœจ
    Halloween is just 2 days away! ๐ŸŽƒ

We hope you're having a fantastic half-term and making the most of the break. Meanwhile, Octo and Robot are getting into the spooky spirit and preparing to welcome learners back to school next week!

Don't let this offer haunt you later... grab your free Literacy Screener trial before it disappears for good! ๐Ÿ‘ปโœจ
    Dyslexia Awareness Month is coming to a close, and that means our free Literacy Screener trial is ending soon! ๐Ÿ•›

The screener is a quick, fun, and easy-to-use online tool designed to spot potential dyslexic-type difficulties, and is included in your IDL Literacy license. Whether you're working with individuals or groups, it's the perfect way to establish pupils' literacy ability and identify any areas where extra support might be needed.

Secure your free trial now before the end of October by visiting the link in our bio! โญ

#Literacy #DyslexiaAwareness #ReadingSkills
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