Search our website

Can't find what your looking for? get in touch

Close

Customer Feedback Area

For the avoidance of doubt, any/all information provided within this form will be deemed to have been collected on the lawful basis of consent, and will only be processed for the purposes of furthering your complaint’s progress.

Please be assured that the relevant teams will aim to get back to you within 7-10 working days from receipt of this form.

If you have any queries about the contents of this form, please contact the Legal, Risk, and Data Protection (LRD) department: [email protected]

To best benefit your experience, we have provided some more guidance on how to best utilise this form on our ‘Customer Feedback Guidance’ page, this can be located here.

(e.g., customer reference, invoice number):
Nature of complaint
Drop files here or
Accepted file types: pdf, doc, docx, Max. file size: 1 MB, Max. files: 5.
    Once submitted, your form will be received by our Customer Service team. Depending on the nature of your feedback, we may direct your submitted form to another department which are best suited to receive and respond to your form if required

    Follow us on Instagram!

    IDL's award-winning literacy and numeracy programmes are trusted by thousands of schools worldwide, delivering measurable impact for learners who may be falling behind. 🌍

Used by more than 1.2 million pupils globally, the IDL programmes support literacy, numeracy and wellbeing needs across both primary and secondary settings.

Learn more about our products 👉 https://idlsgroup.com/our-products/
    Why do school leaders choose IDL? ⭐

We spoke to schools already using IDL in the classroom and here’s why they recommend us over anyone else!

❓ Did you know?❓
IDL provides detailed progress reports, enabling teachers to track student performance, identify areas of difficulty and tailor their teaching strategies to meet individual needs.

Start your free IDL software trial today — just complete the form and we’ll be in touch 👉 https://ow.ly/Tloy50YmjF2
    The Government’s new ‘Every Child Achieving and Thriving’ White Paper sets out reforms to the schools and SEND systems in England to help ensure every child can achieve and thrive. 👏

We’re especially enthusiastic about the significant funding being invested to make mainstream schools more inclusive, increasing access to experts such as specialist teachers and speech and language therapists, and what this could mean for the future of SEND support.

Read more 👉
https://lnkd.in/eqhGsDNv
    Did you know❓

Thinking differently comes with real strengths. Many dyslexic people excel in reasoning, creativity, and visual thinking. ⭐

We champion dyslexic thinking skills, building confidence, positive self-talk, and resilience to face challenges. 🙌

Head over to our website to read the success stories of people using IDL 👉 https://ow.ly/IBTL50Yhsw7
    Follow Us