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For the avoidance of doubt, any/all information provided within this form will be deemed to have been collected on the lawful basis of consent, and will only be processed for the purposes of furthering your complaint’s progress.

Please be assured that the relevant teams will aim to get back to you within 7-10 working days from receipt of this form.

If you have any queries about the contents of this form, please contact the Legal, Risk, and Data Protection (LRD) department: [email protected]

To best benefit your experience, we have provided some more guidance on how to best utilise this form on our ‘Customer Feedback Guidance’ page, this can be located here.

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    Once submitted, your form will be received by our Customer Service team. Depending on the nature of your feedback, we may direct your submitted form to another department which are best suited to receive and respond to your form if required

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    ☀️ Schools Out for Summer ☀️

Wishing everyone a relaxing and well-deserved break! 

We'll still be around throughout the summer if you need any support- feel free to reach out at hello@idlsgroup.com

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    Check out this weeks Classroom Comic 🙌

Meet our IDL Phonics characters in a series of fun, educational comics designed to bring learning to life! 🤩

Today's topic: Soft and Hard Consonants📚

Try our brand-new IDL Phonics programme for FREE before September.
👉 Find out more using the link in our bio

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    The World Cup is officially over but your next win starts here. Turn Learning Goals into Learning Wins with IDL. ⚽

At IDL, we're passionate about helping every learner reach their full potential.

Early intervention plays a vital role in developing core literacy and numeracy skills, building confidence, and increasing engagement.

When pupils receive targeted, structured support from the start, they are better equipped to make meaningful progress and achieve long-term success.

Kickstart the new academic year with IDL's evidence-based Literacy and Numeracy programmes and help every learner get the support they need to succeed.

Start a no obligation trial today via the link in our bio!

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    Answering Your Frequently Asked Questions! 🤩

Did you know we have a dedicated FAQs section on our website? It's designed to help customers get the most out of the IDL software, with answers to common questions and guidance on using the platform to its full potential.

Whether you're getting started, looking for support, or wanting to explore additional features, our FAQs are here to help.

View our FAQs here 👉https://idlsgroup.com/faqs/
    Did you know IDL has supported 1.2 million learners - more people than the combined capacity of the 10 largest stadiums hosting the FIFA World Cup 2026! ⚽ 🤯 

Behind every number is a learner making progress, building confidence and developing the skills they need for the future💙

Request a demo of our award-winning intervention software today!
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