Search our website

Can't find what your looking for? get in touch

Close

Customer Feedback Area

For the avoidance of doubt, any/all information provided within this form will be deemed to have been collected on the lawful basis of consent, and will only be processed for the purposes of furthering your complaint’s progress.

Please be assured that the relevant teams will aim to get back to you within 7-10 working days from receipt of this form.

If you have any queries about the contents of this form, please contact the Legal, Risk, and Data Protection (LRD) department: [email protected]

To best benefit your experience, we have provided some more guidance on how to best utilise this form on our ‘Customer Feedback Guidance’ page, this can be located here.

(e.g., customer reference, invoice number):
Nature of complaint
Drop files here or
Accepted file types: pdf, doc, docx, Max. file size: 1 MB, Max. files: 5.
    Once submitted, your form will be received by our Customer Service team. Depending on the nature of your feedback, we may direct your submitted form to another department which are best suited to receive and respond to your form if required

    Follow us on Instagram!

    IDL is supporting #NeurodiversityCelebrationWeek 🙌

This year the focus is on moving from awareness to action, scaling inclusion across workplaces, schools and communities. By working together, we can create a world that recognises it takes all kinds of different minds. 🌎

#NeurodiversityWeek #NCW
    Have you heard? We're launching our new IDL Phonics FREE school pilot! ⭐

Be among the first to try the new IDL Phonics programme, an independent phonics learning tool suitable for pupils aged 4+. This brand-new multisensory programme is designed to help every child become a confident reader.

We’re offering schools the opportunity to try IDL Phonics free of charge until 1st September 2026 as part of our pilot programme.

Register your interest now to get an exclusive first look! 👉 https://idlsgroup.com/phonics-page2/

#Phonics #SchoolPhonics
    Why do school leaders choose IDL? ⭐

We spoke to schools already using IDL in the classroom and here’s why they recommend us over anyone else!

❓ Did you know?❓
IDL provides detailed progress reports, enabling teachers to track student performance, identify areas of difficulty and tailor their teaching strategies to meet individual needs.

Start your free IDL software trial today — just complete the form on our website and we’ll be in touch! 

#Phonics
    Follow Us